AI and search overview
Swoosh is chat-first healthcare automation for care, staffing, onboarding, verification, and support workflows.
This page is a concise, machine-readable overview for search engines and AI assistants. Swoosh helps families, healthcare professionals, provider offices, and agencies move from intake to matching, scheduling, verification, EVV records, billing support, and follow-up with guided workflows instead of repeated paperwork.
What Swoosh does
- Chat-first intake that collects healthcare, staffing, agency, and referral information conversationally before asking for missing details.
- Care matching and scheduling for self-pay home care, provider workflows, staffing gaps, and future payer-supported workflows.
- Potential and confirmed schedule states so suggested care or staffing steps do not become billable commitments until they are accepted and approved.
- Auto-staffing dispatch that can route open visits or shifts to qualified, available professionals and provider teams.
- Guided onboarding for agencies, providers, staff, students, documents, verification, integrations, and operational readiness.
- EVV, notes, document routing, billing packet support, reimbursement support, and operational follow-up workflows.
- Healthcare specialty support across home care, nursing, dental, behavioral health, therapy, hospice, primary care, specialty care, transportation, equipment, and other healthcare roles.
Trust and approval boundaries
- Swoosh does not present AI suggestions as final medical decisions.
- Medical decisions, referrals, billing submissions, credentialing decisions, regulated sends, account/legal changes, and payment authorization require human approval where required.
- The platform uses deterministic software for simple validation and workflow state changes, and AI assistance for intake, summarization, routing, planning, and operator support.
- Public launch availability and payer support can vary by state, service type, provider readiness, and integration status.