Getting started with Swoosh
Download the app, complete onboarding, and understand eligibility for Arizona and Nevada.
Help center
Quick answers for clients, caregivers, and hiring parties using Swoosh in Arizona and Nevada. For account-specific issues, sign in to the app and open Account → My support tickets or email support@swoosh.care.
Booking and Swoosh Now
How clients request care, match with caregivers, and what happens at checkout.
Caregiver credentials & payouts
Upload CPR, background clearance, AZ DPS steps, Stripe payouts, and training modules.
Hiring-party responsibility
When you hire through Swoosh, you verify credentials for your household or facility.
Contact support
Open a ticket in the app, email support@swoosh.care, or call 1-833-SWOOSH-1 for urgent issues.
Life-threatening emergency? Call 911 first. Swoosh is a non-medical care marketplace.